Customer Testimonials
Well this is a very disappointed dealership as more of the dealer I always give al the information to the sales staff and ask for the OTE price of the vehicle so I’m know where I am. I was about to buy a Toyota 4Runner 2018 with 93.000 miles and ask the OTE price cause the web says $30.990 the guy Araz Bayatmaku told me around $32k I told him excellent he sent me the application and he told me they could give a nice rate cause u told I was already approve for another 2018 4 runner in Autonation. Next day he call ... Read More DealerRater - Apr 28, 2026
They are too sales motivated. I came in for an inspection and oil change on my 1 year old Audi Q5. Christina tried to convince me I needed $1500 of additional services to maintain my car. Her quote was based on 20,000 miles when I only had 10,000. She also had to hand write certain “upgrades” and the pricing because “they wouldn’t show up when she printed it out”— I imagine that money might just get pocketed by her and not be going towards any services for my car at all.
She also stood over my shoulder and kept talking about my nails ... Read More DealerRater - Jan 20, 2026
Roger Balan, GM at Audi of Tampa, handled a serious safety concern in an unacceptable way. The morning I was scheduled to pick up a vehicle I had left for detailing, Progressive flagged an open safety recall when I added the VIN to my insurance. I confirmed it on BMW USA’s official VIN recall page: engine starter recall, Remedy not available, issued Sep. 23, 2025 (campaign 25V-636), with safety-risk language including potential thermal event/fire even when parked. When I called to discuss options, the GM denied there was a recall and offered no helpful solutions or written confirmation. I had ... Read More DealerRater - Dec 29, 2025
These people were terrible and rude from the start. I came in there with my brother trying to get a new set of wheels, and the salesman was actually very friendly rare. The problem lies where the sales manager and finance manager lied to me since the minute they pulled our credit. We had a deal in writing and signed by audi finance and sales manager. They ran credit and got everything closed up. I said to manager me and my brother are on the way up please wait! we drive from far away. We'll after 1hr drive they ... Read More DealerRater - Sep 7, 2025
Train wreck.
Brutal management.
Everything you hate about car dealerships all rolled into one!
Rude here.
Not sure if its a bad brand but I am sure its a bad experience.
They even abuse their staff.
You get talked down to on speaker phone like the wolf of wall street and email the owner and he is even worse!
I assure you you are too established to be abused on a car that costs less than your watch.
They are even afraid to call you when you want to give feedback.
Save yourself the aggravation and keep your self respect.
... Read More DealerRater - May 27, 2025
Buying a car is never a good experience. And for most of us, we only have to buy a car when necessary...for "need", not for "want".
Car sales people can come across as aggressive, uninformed, and simply want to close a deal. Yep, most are xxxxx.
We needed a car, checked online with VW, Honda, Nissan, and did a drive by at Tampa Audi.
1. Damian greeted us. 7pm. Polite. Respectful. Considerate. An absolute professional.
2. Damian showed us cars...new, pre-owned, certified, and knew most details of all of the models.
3. Damian made us feel welcome. ... Read More DealerRater - May 13, 2025
I was traveling south on I-75 from Maryland and my battery warning came on on my Q7. We had no AC as well. We found the closest Audi dealer. When I went in to the service dept. I was greeted by Christina Turner who took all my info and got her team to begin to diagnose my problem. She kept us informed of their progress. When they determined the problem, we were told they would correct it as quickly as possible. This occurred mid-afternoon on a Saturday, but they got us back on the road in a timely manner. I ... Read More DealerRater - Mar 14, 2025
Not sure where their high rating comes from—this dealership is anything but. I recently bought a BRAND-NEW Q3, which turned out to be a complete mistake. Their customer service is severely lacking, and the quality of the car has gone downhill in recent years. I’ve had nothing but issues with my brand-new Audi, and you’d think the service department would be helpful, but they couldn’t care less. All they care about is making a sale. If you come here, don’t expect much from the car or the staff. I regret buying from them—save yourself ... Read More DealerRater - Mar 3, 2025
I recently had the pleasure of working with Abdiel at Audi Tampa and I can confidently say that he made the car-buying experience unforgettable in the best way possible. I was looking for a car for my daughter, who is a senior in high school and was getting her very first car. After browsing google Audi Tampa's website came up, we saw they had a reasonably priced car that seemed perfect for her. When we arrived, we were warmly greeted by Abdiel, and from that moment on, he was nothing short of amazing.
Normally, I dread going to dealerships ... Read More DealerRater - Feb 21, 2025
Abdiel is an extraordinary sales person. He is very knowledgeable and goes above and beyond for his client. John, the sales manager made sure I got the best deal on my 2025 Audi Q5. The process was done quickly and so I walked out again with my new vehicle. Thank you John and Abdiel!🙂
Had a great experience buying a used car from Audi Tampa over the phone. Car was better than expected. Thanks so much to Dylan Caraballo
Had a great experience buying used car at Audi Tampa. Thanks so much to Dylan Caraballo
I had a wonderful experience with Jesse G during my recent visit to Audi Tampa, he is very knowledgeable and patient enough to answer all my silly questions to complicated questions. I was so impressed with his knowledge on Auto Industry. He was very friendly and polite.
Very helpful and knowledgeable .first time here but i will be back steven hall thank you
Ask for Stephen hall! He is the best! Always make me feel like I’m the only one there.
Steve hall in service has had my business for 5+ years and will continue to do so. Top notch!
I have been a customer of Audi Tampa since my first A4 15 years ago....we have 3 Audi's now and keeping up with the cars service schedules can be challenging. Friends ask why I take my cars to the dealership verse a shop..and I always say it's in the quality of the service not just the price. It's why I have used Jesse Gillespie as my service advisor for the past 4 cars..honest and trustworthy is what we all want from the service department. Thanks for the quality service Jesse.
I had a terrific experience at Audi Tampa thanks to Adam, Alan and Dylan. I must admit, I came in to buy a Mercedes but left an Audi owner. The Audi exceeded my expectations. I could feel a difference with Audi's 4-matic drive and how it handled the road. It felt solid and smooth. I was equally impressed with its interior features such as the panoramic sunroof and luxurious leather seats. Thank you for making my purchase so pleasant and memorable!
I've had one of the best experiences leasing with Ramon! As a first-time leaser, I was initially uncertain about the process, but Ramon made it seamless. He was professional, sharp, and enthusiastic, making the experience feel more like a partnership than a sale. Thanks to his exceptional service, I felt confident and valued throughout the entire process. Thanks again, Ramon!
SO FAR, SO GOOD! Paige Wagner is probably one of the best service advisors that I've interacted with. She is knowledgeable and professional. I appreciate the fact that after the service is completed, she reaches out to make sure we are 100% satisfied with the work. She adds a nice personal touch to the dealer service/repair experience.
Had a great experience with Adam Hamersky. Very personable and truly was respectful of all my wants and needs. Highly suggest Adam to anyone coming to Audi Tampa
Jesse G. I have worked with Jesse for several years and he has always given me outstanding service. A few tines I have worked wirh others who were excellent, but Jesse excels them all.
Adam Hamersky is the go to man if you want to buy a car! I usually hate going to car dealerships but he makes the experience great! When you come to Audi Tampa ask for Adam Hamersky!
Adam from Audi Tampa was by far the best salesman. He truly makes you feel like you aren’t even buying a car and definitely makes the car buying process so much better.
K.J. In the Service department takes great care of his customers. If you want great customer service and exceptional service, this is the place to be.
Nicole Gardner was very pleasant to deal with. She informed me about service coverage I was not aware of, as I recently purchased my Audi as pre-owned. My experience with Nicole, and all the staff I interacted with, was outstanding!
I don't usually give 5 star ratings, and I've been hesitant of mega-dealers in the past, however this Memorial Day weekend I had a great experience at Tampa Audi picking up a new A5. Ryan, the Sales Manager really went out of his way to make it a no-pressure sale and worked with me to ensure that I was satisfied with the pricing, trade-in offer and incentives. 10 out o10 would buy from Tampa Audi again
Steven Hall was very helpful with servicing my Audi. 10/10 recommend!
Rolando is the absolute best service advisor. I used to go to Audi Clearwater to get service done and since meeting Rolando I never went back. His attention to detail and customer service have made it impossible to want to go anywhere else. He really goes above and beyond to help resolve any issues. Audi is blessed to have him!
I cannot emphasize the quality of work and service from Audi Tampa. It's expensive, but the quality is long lasting and the service is quick and efficient. All of the service advisors are good at their job, but Tyler King is a different breed altogether. Do not be put off by his young looks. This young man is knowledgeable on every car on the showroom floor, keeps his word, engaging in his conversation with customers, and looks and displays the look of a professional. Simply put, he's a bad motorskooter. I'm genuine in my assessment because I'... Read More Google - May 30, 2024
I service my SQ8 at Audi Tampa. Steven in the service department has gone above and beyond my expectations. Any time I’ve had the car serviced or had any issues, Steven and his team have been there to make my experience better.
KJ - Always provides superior service. Very much appreciated.
Excellent and efficient
Great dealership!! Jesse in service is awesome
Rolando in the service team was awesome. Moving my daughter out of one apartment to another and the tire pressure light went off. We rolled in to Audi Tampa and they were more than accommodating on a Friday evening of the holiday weekend. Had our tire replaced by 10am on Saturday morning. They were exceptional! Thank to Ryan sales for coordinating. We appreciate you!
All staff are helpful and knowledgeable about their work. The technology wizard, Vita was very helpful and well versed in the tech equipment on/in my Audi. The service advisor, Nicole was knowledgeable about my car, answered questions with no hesitation and kept me informed of the performance and outcomes of the auto technician work.looks like this will be my go to Audi service center.
I recently had the pleasure of working with KJ at Audi service department , and I must say the experience was exceptional. From the moment I walked into the dealership, KJ went above and beyond to ensure I felt welcomed and valued as a customer. From start to finish, KJ's professionalism and dedication were evident, making my service visit a breeze.
Jesse G was great! He provided excellent service, was very patient, and is very helpful. Thank you for everything Jesse!!
Tyler King is the man!! Very grateful for his assistance and level of customer service!
The dealer goes above and beyond to take care of us!! Rolando is the best 🙂
Jesse Gillespie was excellent! I had a nail in my tire and needed an oil change asap! He was able to get me in right away! Working with Jesse was headache free
We needed a lot of work on our Q7 and Steven Hall helped prioritize and game plan the repairs for us.
Thank you Steven hall! Simply the best.
Rolando and Tyler the best car service department man.
(Translated by Google) Rolando Casillas Cardona (Original) Rolando casillas cardona
Adam Hamersky is by far the best employee here. We walked in for just an oil change and he got me to walk out with a brand new 2021 Jetta R Line. I’m impressed with his professionalism and how committed he was to make this the best experience I got. He made the process quick and was super friendly. Gave us the best ways to save some coin and was awesome with his customer service. I’m so thankful I chose Audi, let alone have the most outspoken and reliable coordinator, Adam.
great expierence adam and kendrix were phenomenal and their customer service and took care of me and my gf i was in and out when buying a new car and he even helped lower prices highly reccomend coming to this audi and ask for adam and kendrix
Great service from Jesse and KJ!
I took my car to Audi Tampa. Jesse Gillespie was very attentive and went above and beyond to assist. He was very thorough and responsive.
(Translated by Google) Very good service!! Rolando helped me very kindly 🙏 (Original) Muy buen servicio!! me atendió Rolando muy amable 🙏
After unsuccessfully attempting for weeks to get my Audi serviced from the Audi dealership I purchased it from (whom i won’t name), I reached out to Audi Tampa, anticipating my warranty wouldn’t be honored at their location, but needed my AC fixed asap. I was able to schedule a service appointment through their website at my earliest convenience & they couldn’t have been more accommodating. Nicole Gardner was great to deal with, let me know if it was the evaporator that needed replaced it was under warranty, but if it was something else it likely would not ... Read More Google - May 16, 2024
WOW! Best and most friendly people in the business!
Never before have a experienced customer service that embodies the very meaning of the idea, until I started my vehicle purchase with the stellar team at Audi Tampa.
Every single person involved with my process was extremely facilitative, and kind.
Renzo, Ryan, Dominic, and Derek all treated me with the respect and patience that is few and far between nowadays. To have met these gentleman in a normal social situation would be a pleasure on its own. They were clear and transparent from the first call to the final delivery. I ... Read More Google - May 14, 2024
Always a pleasure dealing with Jesse.
Big thanks to Steve Hall for always helping me in need. Reccomend!
Reese and Vitaliya were both huge helps and made my experience smooth running. Totally recommend Audi Tampa!!
Steve Hall in service was great! Recommend using him for your service needs.
Jessie G was awesome!
Steven Hall is the best service rep and the reason I keep buying cars from Audi Tampa!
Jessie Gillespie is my service technician. Always available for questions and answers. Came in for a check engine light and all is good. Thanks
I have worked with Audi Tampa since my first purchase of an A5 in 2012. Over the last 12 years my experiences with the dealership have been positive. They help keep my service on track and keep my time in mind as I typically have to wait. My recent purchase of my new A5 was fantastic. Ramon is a fantastic sales associate who made my purchase comfortable, stress free and positive. Ramon has a great mix of professionalism and knowledge but is also very personable. Buying a car can be very stressful but Ramon made sure I felt good about each step ... Read More Google - May 7, 2024
This place is great!! Ask for Jesse!
Stephen Hall is our service representative at Audi Tampa he is the go-to man personable prompt and informative thank you Steve for your help, Bill Sims
Jesse G is the absolutely best!! A true professional and does a fantastic job every time!!
Jesse G is a legend and always takes care of me. I always feel like I get VIP service here.
Jesse G is n service will always show great care and provide world class service
Jesse G. was great! I needed an unexpected service when visiting from out of town & Jesse got me in & out quickly & he was a pleasure to deal with.
Jesse’s was absolutely amazing from beginning to end on my recent service!!
Steve hall was great!
I have had Steven Hall as my advisor every time I’ve gone in for service and he is amazing! Great customer service all around!!
Another great experience with Stephen B. We can’t say enough, we have had the pleasure of doing business with him in the past and decided to come back and see him again.Always a 10/10 from being professional, upfront honest and his communication. Stephen always makes the process very smooth and hassle free. Audi Tampa is very lucky to have him represent the brand . We will definitely be back in the future If you are in the market for an Audi make sure you go see Stephen. He will work his tail off to get a deal done for you
Very great experience! Renzo was awesome and very patient. He was professional and conversation was great. We were intending to buy out our lease, but we didn’t like the interest rates so we ended up upgrading our lease at a great price! He also calls you on your birthday! Very few people do that!
Customer Service! Thank You, Steven!
Thank you, Audi Tampa, for a truly exceptional customer service experience! The communication from the team. the white glove service, and the genuine friendliness of everyone made buying a car pain-free. Special shout out to Roger, the Sales Manager, and Renzo (my sales agent) who went ABOVE & BEYOND to put me in my Audi Q3. I had my heart set on a specific model and color and they were with me every step of the way! Five stars recommend!
I have purchased cars from Mercedes, BMW, Range Rover and Jaguar, and Renzo at Audi Tampa was the very best car salesperson I have ever worked with. I would highly recommend this dealership and Renzo as a fantastic salesperson.
I brought my Audi in for new tires and a wiring issue. Rolando was very professional and communicative. He and his technicians quickly solved the issue and had my car back to me in a couple of days. Great expirence, will be back for sure. Thanks Rolando!
Always a great experience at Audi Tampa, Rolando always takes care of me keeping me updated, helping me get the right service plan, and generally being a very welcoming and friendly guy
Dylan was so amazing, he understood my needs and got me the car of my dreams, I will only come here because of him. Thank you so much!!
Our service department representative, Nicole Gardner, went above and beyond while coordinating a complicated warranty issue. She kept us informed every step of the way, and fought through any obstacle that came up to make sure the car was repaired as quickly as possible. It’s definitely a good feeling when you know someone at the dealership has the customer’s best interest in mind. Thank you!
Always have a great experience with KJ whenever my vehicle needs service. He is very helpful and honest! Never disappoints
KJ is the best person to work with, and I’m not the easiest customer to have.
This 5 star review is specifically for Stephen B. I have been to this dealership dozens of times over the past few years for service with mixed results from service advisors. I traded-in my vehicle for a new one and was able to work with Stephen for the first time. He made the process extremely easy and I could not be more pleased with his service. He accommodated to my situation, gave me a generous offer on my vehicle, and put me in some awesome new wheels; all while having a smile on his face. If you are looking for a ... Read More Google - Mar 20, 2024
Renzo in sales is the best! I bought my car two years ago and to this day, he’s as attentive as when he was selling me the car. A fine young man, a class act, and a great representative of Audi Tampa.
Update from previous review.
After hearing a drying grinding noise, I took my car to both Toyota Dealerships and they both indicated I needed brakes. While replacing the brakes, the service tech said I needed a water pump as my water pump was slowly leaking and the reservoir was empty. The Dealership warranty wouldn't pay for it as I was 1 day short of the validation clause, So much for car warrantees. This is my second negative experience with car warranty companies as there are so many denial clause and unacceptable delays. I STRONLY suggest NOT buying a "service ... Read More DealerRater - Mar 16, 2024
Great dealership and great people. Top tier service with the purpose of helping you find what’s best. Ramon helped me out a lot, can’t go wrong with him. Thank you Audi.
Amazing Audi Dealership. Dan helped me out to get my new Q8 Etron and worked along with his team way up for best deal. Alan at the top helped me and my family with all that is required for a EV buyer. The car is super amazing and thank you Audi Tampa 🙂 Keep up the good work 🙂
KJ helped me out with my Q5, great dude
Rimon is a sensational car salesman . He cares about his customer, he displays a high level of emotional intelligence and he cares about ensuring the customer walks away with a top quality services. In a world and career that often times gets a bad rap Rimon epitomizes excellence, honesty and integrity. Rimon will certainly be someone I continue doing business with in the years to come .
Happy to see my complain got solved after 2.5 months almost. Just need one more thing to submit my EV incentive to IRS.
Audi Tampa really outdid themselves. For a first time car buyer- they made this the best experience. Rimon is your go to guy! Hit him up for your used or new car needs, 10/10!
Going to a car dealer is worse than going to the dentist but not Audi Tampa. It was one of the most positive experiences I have ever encountered. There was a price issue that happened but Allen the General Sales Manager honored what I said. Naomi, our sales person, was so nice and secured our offer for us like we were her parents. Ryan, the Sales Manager, was very reassuring and promised we would not leave the dealership without the car we wanted. He was right. We were very pleased. We found the battery was bad the next morning and ... Read More DealerRater - Feb 24, 2024
Speedy service, and amazing staff members
Great service for my Audi Q5! Will be back for next oil change!
This dealer took a deposit and had me place insurance on a Mercedes S550, 2020. Both done since it was Friday evening and I was to wire transfer funds Monday morning. On Monday morning the saleman told me they sold the car to another customer. Undoubtedly they received a better deal. What good was the deposit? Why have me add insurnace? I even took the car for an hour to my house. Where is the ethics? This is fraud: "wrongful or criminal deception intended to result in financial or personal gain"
This is my first time owning a Audi, took my vehicle to Audi of Tampa & the staff was nice, they diagnosed my vehicle, told me what the issue was. Within a the part was ordered & I had my vehicle back.
I recently had an outstanding service experience at Audi Tampa. My Service Advisor, Tyler King. He took the time to explain the details of the maintenance my car required, and successfully helped me through the whole process. If you're in search of top-notch service for your Audi, look no further than Audi Tampa. I highly recommend them and will undoubtedly be returning for all my future service needs.
Have been coming here since 2020 and Jesse has always been my service manager. He's responsive to questions, timely with updates, and transparent with costs and helping prioritize what needs to get taken care of first. 10/10 would recommend.
Tyler, at Audi Tampa is an extremely detail oriented, trustworthy and efficient Service Advisor. He has taken care of me and my Audi A3 on numerous occasions and has made the transition easier. Having issues with your car can often times feel daunting and stressful and Tyler takes his work seriously and makes this process as painless as possible. Please see him for your Audi service needs.
Great service great communication helped me with a loaner which was convenient and got car completed faster than promised.
Love my Audi!! Tyler is my service representative and he is incredibly helpful. I’ve had good experiences at Audi